Apple MacBook Pro MB985LL/A 15.4-Inch Laptop
January 9, 2010 · Posted in Computer
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like any other computer you could run, be it osx, windows, linux, what have you. . . this computer will allow you to surf the web and read email (lets face it, thats all you use it for). the difference is this beast will cook your lap. i’ve never had a laptop (even other apple laptops) that generated so much heat. a laptop cooler is required if you buy this computer. furthermore the combo trackpad/mouse button is an utter disaster. i don’t know anyone who really likes it.
Rating: 1 / 5
Here I ordered the item as advertised with Snow Leopard, and it arrives with the OLD operating system. I feel cheated and there is no way to get it back to Amazon from South Africa AT THERE COST. I’ve paid for the item, and Amazon makes a HUGE error.
Rating: 1 / 5
I have both PC’s and Macs. I have always loved my mac’s. But buying this laptop was a mistake. I would like to think it was just one lemon, but my daughter bought one about a year ago and it has been taken in for service a couple times and it makes horrible noises that the apple repair person can’t seem to hear. My MacBook Pro is just falling apart. It has never worked right always freezing up, way to hot and battery’s going bad. The beautiful exterior is coming off. I don’t know what happened to apple. My daughter had a 13″ apple laptop that was great for years. We had a couple imac’s over the years with no problems. I am now looking for a desktop and would like to trust Apple products but for the $$$ I am going to go PC. My husband and other daughter both have HP laptops and they are so much better in every way (like they work) than the MacBook Pro. I was alway’s backing Apple when it came to what computers to buy in our family, sorry to say there will be no arguement from me.
Rating: 1 / 5
I’m a PC guy, I’ve owned PC for 20 years and done professional support on them for over a decade and I’ve never seen service as I’ve seen with the Macbook Pro 15″
The Machine itself is sleek and pretty, the display looks nice and it has a comfortable fit to it. The processor etc seems to do what needs to be done and does it well. It is however twice the price of a compatible PC.
That in itself wouldn’t be much of a problem. Until there was a problem.
My son wanted a Mac, as his first machine, since he was paying for it we checked out Macs and bought this model, he was very pleased with it until he opened up the casing yesterday and the display looked like the a squashed spider from a Garfield cartoon.
I drove the hour to the apple store and am currently sitting in it. I talked to a manager named Lloyd and a “genius” named Henry and they informed me that the damage was our responsibility and that repairs would cost $1100. That is 70% of the cost of the machine and that price alone is more expensive than a compatible Windows 7 machine.
I have been involved in customer service for a lot of years and I’ve never seen anything so short sighted in my life, my son will be purchasing a lot of machines over the next 40 years, I’ll be purchasing several myself and have another son who will be going to college in a couple of years. As a technical support person I am called to recommend machines and companies. The willingness to discard customers once the money is in hand is beyond anything I’ve ever seen in my life.
I’m afraid that slick media and good actors selling a product is no replacement for actual customer service.
You couldn’t get me to buy an apple now with a federal bailout. And you shouldn’t either!
Rating: 1 / 5
Everyone said you need to buy a mac so i did. Even though there are some awesome apps. , I am not blown away like I was expecting. Do I have anytime to learn how to play guitar?. . . no. I wonder. . . would I have done better buying something cheaper, while getting the same satisfaction. I bought this for durability, so I will wait and see.
Rating: 4 / 5